Here are answers to questions regarding counselling and support for job seekers with impaired work ability.

Who has the right to counselling and support due to impaired work capacity?

People with disabilities and individuals who have impaired work capacities and/or defined disability and need assistance with finding employment in the general labour market.

What type of counselling and support do we offer?

  • Job counselling
  • Assistance in creating CVs
  • Assistance with job search/applications
  • Preparation for a job interviews
  • Assistance with the application process
  • Presenting employment contracts for people with disabilities, where applicable
  • Introduction of various activity resources
  • Follow-up and support in employment (supported employment)

What kind of support?

How much support is needed varies and depends on the needs of every individual. Some people only need counselling and assistance with the job search. Others also need support and follow-up in their employment, this service is called supported employment.


For those who need supported employment, we offer great support during the first days. Counsellors can escort employees to work and be of help to them. Support is gradually reduced as skills and confidence grow but the employer and the employee still have access to a counsellor as needed.

How is the job search done?

By applying for jobs in the general labour market where job seekers have the same rights and conditions that apply in the general labour market. Job seekers are encouraged to participate in the job search and monitor job advertisements if they can.

How is the service provided?

  • Applications are made on The Directorate of Labour’s website with and electronic ID or an IceKey. Click here to continue to the application site.
  • After an application has been submitted, a counsellor will contact you. During the first interview, job seekers go over some key points they want to discuss and a relationship is established.
  • Then the job search starts after discussions with the applicants who are always encouraged to be actively seeking employment.
  • The first step towards employment can be an introduction to the job for a few days. In this way, the individual can try out the job and supervisors can see if the job is suited for the employee.
  • No commitment is involved when an individual starts a job trial. The employees receive wages according to a collective agreement if they are recruited.
  • The Directorate of Labour provides employees and employers with support, counselling and follow-up as needed. The follow-up diminishes as skills and confidence grow.

What is an employment contract for the disabled?

  • The Directorate of Labour is the administrator for employment contracts for people with disabilities, which are reimbursement contracts.
  • The employer pays an employee according to an employment contract and submits payslips on a monthly basis by via the employer's portal.
  • The Directorate of Labour then reimburses the employer a proportion of the wages and wage-related expenses according to an existing agreement.
  • The reimbursement ratio is 75% for the first two years of employment, the ratio is then reduced by 10% per year until it reaches a minimum of 25% reimbursement ratio.
  • The Directorate of Labour’s counsellors see to making the contracts.
  • Please bear in mind that individuals who are already employed can contact The Directorate of Labour to arrange an employment contract if they wish to do so, but reimbursements are not made retroactively.

What is supported employment, training and day services?

People with disabilities who need more extensive support to do general work, can apply for supported employment, training and activity training which is suited for each person in regard to support, time period and tasks.

Where do I apply for supported employment, training and day services?

  • The Directorate of Labour receives all applications for supported employment, training and day services from all over Iceland. You apply for the service on The Directorate of Labour’s website with electronic IDs or an IceKey.
  • The Directorate of Labour's experts handle applications and work together with the applicant in gathering necessary information. Applications and written comments are sent to the municipality of the relevant applicant. The municipality decides which services are to be provided and responds to the applicant.

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